We want you to love your purchase from Purevortexx, but if you are not completely satisfied, we accept returns and offer refunds under the following conditions:
- Returns must be made within 30 days from the date of purchase.
- Items must be unused, unwashed, and in their original condition with all tags attached.
- We do not accept returns on sale or clearance items.
- To initiate a return, please contact our customer service team via email at [email protected] with your order number.
Refunds will be processed within 7-10 business days after we receive the returned item. Refunds will be issued to the original method of payment.